An Update on Buttons and Ship Times

This is direct from our button team, folks. These people work very hard, sometimes very long hours, for little-to-no pay. The button makers are the only part of the I’ll Go With You team which makes any money, and they do so only at the insistence of the rest of us, who basically forced them to pay themselves the minimum wage (EDIT January 2022: The button team has not been able to pay themselves since 2019, with all money going toward keeping buttons distributed and paying taxes.)

First, I would like to thank everyone who is willing to go with someone and stand up as an ally. Secondly, I want to say that your patience is VERY appreciated. Due to this being a very small business and my having to scale it up rapidly (with some understandable growing pains; waiting for a LOT of additional supplies to arrive initially and having to switch to new methods of packaging & shipping), plus the amount of buttons ordered over the last 4-5 weeks… this has been overwhelming, but it is on track and has gotten more efficient through some small trial & error. At this point about 80% of the orders placed over the last 4-5 weeks have been shipped out and will arrive soon (if they haven’t already).

As noted on the site, there is a current 3-4 week shipping delay on top of the standard 7-10 day turnaround time. This delay is getting smaller, the more orders are sent out, but please assume that the delay may be an additional 3-4 weeks on top of the standard turnaround time. These estimates apply to domestic orders shipped within the United States. International orders may take longer to arrive, as they have further to go and customs checkpoints to clear.

Please be careful to give the correct address when filling out your shipping information. And please be sure to check your email in case I’ve sent you a message about correcting your address. Thank you to those who have gotten back to me already!

If you feel you have been waiting too long for your order and want to check on it, please consider that it does take time for me to look it up for you and tell you it will be shipped in the next week or two (if it hasn’t already) and that is time spent not making buttons. I am responding to status requests on Mondays and Fridays from now on. All other queries will still be handled on a daily basis (except for Sunday, because I do need a day off).

If you are ordering for an event, PLEASE notate that and the date of the event both on your order and then in an email after you place your order, with the order number. I cannot guarantee you will receive your buttons in time for the event if you don’t give me at least one week to get them to you AND let me know the date by which you need them.

Once I am sufficiently caught up on orders and the delay is gone, the ordering page will change. It will be easier to order, all new orders will be able to track your package, you will be automatically notified when your order ships, and all that fun stuff. I just need a couple days to switch everything over and I’m looking forward to being able to provide everyone with a much more transparent and efficient way to obtain #IllGoWithYouButtons.

It has really been a joy to read all the encouraging notes included with so many of the orders and I can’t wait to compile them and pass them along to the rest of the IGWY team. In September, I will also be updating the Google map I created, which shows every city to which a button has been sent… I have a feeling you’re going to be quite surprised to see how much coverage IGWY has!

Again, thank you all for your support of this brilliant and much-needed idea and I appreciate your patience as this grows. You’re wonderful and I can’t wait to see everyone’s buttons being worn! Please send pics to the Facebook page!!!

P.S. To the person who requested I draw Bill Murray for style points… ask me again when the number of orders isn’t so overwhelming and I’ll be happy to sketch badly on another envelope.